Most personal shipments don't need a GST invoice. If you're sending semester luggage, a gift, or food from home — skip this guide.
If you're shipping business goods, samples, or anything where you'll need a paper trail for a tax filing, read on.
When you request a GST invoice at booking, we generate a document that includes:
This is your logistics expense record — a record of what you paid us to move something. It does not replace your own sales invoice if you're moving stock between your business's locations. You'll still need to issue that separately under your own GSTIN for the goods themselves.
Select "GST invoice required" in the booking form when you fill in your route and details. When our team confirms your slot via WhatsApp, they'll ask for your GSTIN if you want it included on the invoice. That exchange takes about thirty seconds.
Your declared value is separate from the GST invoice. It affects the liability cap on your shipment — the maximum we can pay out in a damage or loss claim — not the invoice amount.
For the pilot period:
If your shipment is worth significantly more than these caps, contact us before booking. We'll discuss what's possible on your specific corridor and whether additional coverage makes sense.
You have a manufacturing unit in one city and a retail outlet in another. You ship goods between them regularly. You need a Patwadi GST invoice for the freight. You'll also need your own stock transfer documentation for the goods — that's separate from us.
The buyer needs to see what the goods look like. You ship samples. The Patwadi invoice covers the freight cost, which you can expense. The buyer may or may not need an invoice from you for the samples themselves depending on their accounting setup — that's between you and the buyer.
Physical documents that need to move between cities. If they're originals — passports, property deeds, wills — we can't ship those (see the prohibited items guide). If they're business documents, contracts, signed agreements — these ship fine; request the invoice at booking.